"Bandwidth reselling is a powerful way to expand coverage. Learn how to structure pricing, manage prepaid credits, and control reseller access."
For local ISPs, partners and resellers are key distribution channels. Resellers purchase bandwidth in bulk and distribute it to customers in remote villages or housing areas.
However, without structured management tools, reselling can lead to security breaches, lost revenue, and poor quality of service. Here are the best practices for managing bandwidth resellers.
1. Implement a Prepaid Credit System
Avoid post-paid agreements where resellers pay after services are rendered, as this often leads to credit delays. Use a prepaid credit model:
- Resellers recharge their virtual wallet via bKash/Nagad or bank transfers.
- As resellers add new subscribers or renew existing ones, the CRM dynamically deducts charges from their wallet balance based on their discount schedule.
- If the reseller's wallet balance hits zero, the CRM auto-disables the reseller's ability to provision new connections.
2. Establish Pricing Tier Schedules
Reward high-performing resellers by establishing tiered discounts. For example:
| Reseller Tier | Active Subscriber Count | Package Discount Rate |
|---|---|---|
| Silver | 1 - 99 users | 10% Off Standard List |
| Gold | 100 - 499 users | 20% Off Standard List |
| Platinum | 500+ users | 30% Off Standard List |
3. Provide Isolated Sub-Portals
Each reseller should have an isolated dashboard where they can manage their subscribers, log tickets, check usage, and monitor connection status. Resellers must not see or access the details of your direct customers or other resellers.
4. Enforce Bandwidth Limits and Profiles
Ensure that the bandwidth profiles resold correspond to active queue limits on the Router. A reseller should never be able to allocate unlimited speeds without proper system verification.